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About Us


Your information, privacy and the law.  How we use your medical records.

Our practice uses AccuRx communication software which is used to send you text messages and enables you to send us replies and images when requested by a member of our team. For more information on their security, confidentiality and privacy policies - see here.

The practice is registered with the Data Protection Registrar and follows the The General Data Protection Regulations (GDPR) 2016 and the Freedom of Information Act 2000. These advise the practice on our responsibilities relating to the data we hold and the rights of patients and interested parties in relation to accessing such data.

The information provided by you to the practice will only be provided to other Departments/Agencies for Health and Social Services planning and for the purpose or preventing or detecting fraud. It will not be passed on to anyone else.


The use and sharing of personal information forms an essential part of the provision of health and care, benefiting individual patients, often necessary for the effective functioning of health and social services and sometimes necessary in the public interest.  Nevertheless your doctor has a strong legal and ethical duty to protect patient information and all information you share with your doctor is kept confidential.


  • This practice is committed to observing the laws on data protection and confidentiality concerning your medical record and all uses and sharing of your information.


  • We share information about you with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and, normally, event by event.


  • Some of your health information (including your name, address, allergies and medications) is automatically copied to the Northern Ireland Electronic Care Record and Encompass.


  • Some information about you is shared with national screening campaigns such as Flu and Diabetes eye screening.


  • Information about you in non-identifiable form is used to manage the NHS and make payments.



  • Information about you in non-identifiable form is used to check the quality of care provided by the NHS.




  • Information about you in non-identifiable form may be used for medical research. Where identifiable information may be required we will first seek you consent.



  • We will share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.


“Common Law Duty of Confidentiality” - common law is not written out in one document like an Act of Parliament. It is a form of law based on previous court cases decided by judges; hence, it is also referred to as 'judge-made' or case law. The law is applied by reference to those previous cases, so common law is also said to be based on precedent.

The general position is that if information is given in circumstances where it is expected that a duty of confidence applies, that information cannot normally be disclosed without the information provider's consent.

In practice, this means that all patient information, whether held on paper, computer, visually or audio recorded, or held in the memory of the professional, must not normally be disclosed without the consent of the patient. It is irrelevant how old the patient is or what the state of their mental health is; the duty still applies.

Three circumstances making disclosure of confidential information lawful are:

  • where the individual to whom the information relates has consented;

  • where disclosure is in the public interest; and

  • where there is a legal duty to do so, for example a court order.

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